Structured conversations, which are guided by protocols, are an essential part of observation practice. The protocol structure allows productive pre-observation and post-observation conversations to occur in which all participants have a chance to speak and to actively listen. The result is that teachers are given an opportunity to think productively. Administrators do not need to know all the answers; they do need to know how to have meaningful conversations guiding teachers thinking to find their own answers. Learning to ask mediative questions will promote teachers’ thinking. Structured protocols save time! (Based on the work of Wellman, Lipton, Costa and Garmston)